GEDYS IntraWare 7: CRM and ITIL Helpdesk for Lotus Notes/Domino

IBM Award Best Total IBM Lotus Software Solution 2008

is awarded the IBM Award: »BEST Total Lotus Software Solution 2008«

CRM Suite, CRM Tools
and ITIL Helpdesk for
Lotus Notes Domino

Contacts Module
Enterprise-wide address and
company data management

Portal Module
Centralized access and easy searching
for all Notes applications

Workflow Module
Manage forms, activities,
and applications efficiently

Schedule Module
Active scheduling
for people and groups

Office Module
Electronic profiles and
flexible document management

Sales Module
Professional support and
guidance for sales

Service - Helpdesk Module
Customer support and
complaint management

Marketing Module
Campaign Management
and Evaluation

Mailing Module
Professional E-Mail Marketing and
Serial letters or Faxes

Pump Module
Data integration and data analysis for your CRM-System

CTI-Interface
Integration of telephone and PC, voice mail, fax and SMS in your CRM-System

Seminar Module
Management of training courses,
event planning and resource booking
for your CRM-System

SAP-Notes-Integration
Integration of Lotus Notes/Domino with
modern ERP-Systems

mrs 7.0
Fax-, Voicemail-, SMS- and CTI-Integration

GEDYS IntraWare at Lotusphere 2009

News around GEDYS IntraWare CRM

Still growing: GEDYS IntraWare takes over immediat, bringing our wealth of experience closer to our customers

Petersberg / Bramsche - The CRM-specialist GEDYS IntraWare has taken over its long-time business-partner immediat GmbH. The IT-service-provider, is based in the north-west of Germany, and specialises

Business Intelligence for business success:GEDYS IntraWare introduces the new CRM-module "Analytics" at the CRM-expo

Petersberg - In most companies, it is necessary to generate meaningful and mainly trustful customer profiles and diagnoses of behaviour from the huge amount of data that occurs in the business

Carry the office in your pocket: CRM with BlackBerry

GEDYS IntraWare at the SYSTEMS and CRM-expo. Petersberg, 23. September 2008 – In order to survive in a business world that is getting faster and faster, companies have to be innovative and flexible.

UK Lotus User Group London: GEDYS IntraWare presents comprehensive CRM solutions

London, September 2008 - On 18 and 19 September 2008 the UK Lotus User Group held its second large annual meeting in Central London. With over 200 people in attendance, two days of breakout sessions,

Lotus goes social: GEDYS IntraWare makes administrators fit for new web 2.0-technologies

Petersberg – As the global web community has demonstrated: with web 2.0 the virtual idea exchange gets a completely new dynamic from which companies can profit in the future. New